Labor & Economic News Blog

Monday, February 09, 2009

GAO-09-24, Social Security Administration: Service Delivery Plan Needed to Address Baby Boom Retirement Challenges, January 9, 2008

GAO-09-24, Social Security Administration: Service Delivery Plan Needed to Address Baby Boom Retirement Challenges, January 9, 2008
Millions of people rely on the services of Social Security Administration (SSA) field offices. In fiscal year 2008, SSA's approximately 1,300 field offices provided service to about 44 million customers. People visit field offices to apply for Social Security cards, apply for retirement and disability benefits, establish direct deposit, and a host of other services. Over the last several years, staffing reductions have challenged field ...

 



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