Labor & Economic News Blog
Monday, December 01, 2008
More call center work being done at home
More call center work being done at homeCompanies that supply customer service agents to businesses around the world say they are saving money and attracting better employees by letting them work from their own houses. Using Internet telephone technology, the operators are able to answer questions and hear out complaints as if they were working in a sprawling call center in an office park.
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